Jumia is a Pan-African one-stop online and technology company that offers a wide range of services, including online shopping, logistics, and payment services. It is built around a marketplace and was founded in 2012 by Sacha Poignonnec, Raphael Kofi Afaedor, Tunde Kehinde, and Jeremy Hodara. Their headquarters is in Berlin, Germany, but they are fully functional in many countries.
There is no denying that Jumia has become one of the largest online shopping platforms in the world, and its services are highly reliable and fast. They provide a platform for sellers to showcase their products and buyers to get whatever they need delivered to their doorstep or a pickup station. They also offer logistics services that enable the swift delivery of packages and a payment platform that facilitates easy online transactions within their ecosystem.
However, it is no surprise that some people still experience issues when trying to utilise this amazing platform, and some people do not even know where to begin from. That is why we are providing a guide to Jumia online shopping. Here are 12 easy steps for shopping on Jumia.
Visit the Jumia Official Website
jumia.com.ng is the official website of the Jumia online shopping platform. There may be similar websites out there trying to lure people either to scam them or to another online store, so you must carefully ensure that you are using the right website. Therefore, the first step to Jumia online shopping is to visit their website on your mobile phone or PC.
Search for the Products you Need
On the website, you will see some display products and a search box at the top of your screen. Click on the search box and write what you are looking for; you will get suggestions as you type, so even if you do not know the full name of the item you want, you can use the suggestions.
Select any Product of Your Choice
After searching, they will display many products that fall in that category, and you have to select the best one according to your needs and budget. The items on Jumia usually have varying prices because they are from different companies and sellers.
So click on any items to see the full details; price, description, delivery prices, and return policy.
Add to Cart
If the selected product doesn’t suit your needs, go back and choose another one, but if it does, click the “Add to Cart” button.
State the Quantity you Want
Once you click on the “Add to Cart” button, you will be prompted to choose how many of the selected products you need. So you either click on the + sign to add or the – sign to remove.
Verify the Cart
When you have selected the quantity you want, you can go back to the home page and search for more items following the same process, add them to your cart, and select the quantity you need. However, if you are done shopping, all you have to do is click on the “Cart” symbol, which is always in the top right corner of your page.
When you click on the “Cart” symbol, you will be directed to a page where you can see all the items you have selected, and you will still have the option of increasing or reducing their quantities. Finally, if you are satisfied with your cart, click the “Checkout” button.
One of the best attributes of Jumia is that even if you leave the site now, your cart will still be intact whenever you come back, and you can always go back to continue your shopping.
See also: Top 10 Logistics Companies in Nigeria
Sign up or log in
Before you can fully purchase your selected items, you must create an account or log in to an existing account, so once you click the checkout button, you will be directed to the page where you can create your account. All you need is an active email address and a good password; then you are good to go.
You will receive an email to verify your email address, do that and then go back to the website to continue shopping.
Choose a Payment Method
After a successful signup, you can check out and select a payment method. You have the option of payment on delivery or payment with a card. So if you are paying on delivery, you must get the cash ready before the delivery date. Still, if you are paying with a card, you must have the details of a functional debit card ready.
Choose a Delivery Method
After choosing a payment method, you will also have to choose a delivery method; you can select a pickup station closest to your house or the home delivery option. However, remember that getting your orders from a pickup station is always cheaper than home delivery, but the latter is more convenient.
Confirm Your Order
Everything is set now, but you are not there yet. You should click the “Confirm Order” button to place your order. Ensure your details are correct, or go back and correct them because, after this stage, you may not be able to do it again easily.
As mentioned earlier, Jumia has a payment platform that allows for easy transactions on their online store, and the payment platform is also available for users outside the online store. So at this stage, you must input your card details or opt for the bank transfer option. Then click on “Pay Now”, and your order will be processed.
Congratulations on your first successful order from one of the best online shopping platforms in the world – Jumia.
As you can see, shopping on Jumia is straightforward because they have put everything in place to help you, and after shopping, all you have to do is relax and wait for a call to let you know that your order has arrived safely.
Another amazing part of this platform is that when you receive your order if it is faulty or not as expected, you can return it and buy something else. However, read the return policy for every item you buy.